Description

Want to focus on gaining confidence in your technical writing?

This module is designed to enhance confidence in technical writing, particularly for practical applications like emails and written assignments. It emphasizes developing strategies that ensure writing is relevant and tailored to the intended audience. Through group exercises, participants will explore critical aspects such as audience identification, verb selection, and layout strategies, all aimed at empowering effective communication and messaging. The workshop addresses writing challenges often overlooked in the industry, helping participants learn to convey information and ideas in a concise and professional manner. The course covers topics such as audience identification, active vs. passive voice, effective email writing, and the distinction between technical and business writing. It's suitable for individuals seeking to enhance their technical and professional writing skills. This is a longer section with a deeper focus on the intent of writing and the impact it has on our email and technical writing management.

Topics reviewed in this course:

• Audience identification
• Passive VS Active Voice
• Effective email writing 
• Difference between technical and Business Writing

Who should take this course?

Anyone who is looking to improve their technical and professional writing skills.

Course Syllabus:

Introduction – Each individual answers the following three questions:

1. What is your day-to-day role in association with technical writing?
2. Why is technical writing important to you?
3. What needs to be present for you to complete technical writing assignments?

What is Technical Writing?

• Discuss what technical writing is and why it is essential in our roles.
• What can we do to manage deadlines effectively?

Audience Identification

• Review the importance of understanding our audience.
• Discuss how audience identification impacts our technical writing assignments and the success of our future opportunities.
• How do we mitigate unconscious bias?

Passive versus Active Voice

• Review each tense and the benefits of utilizing both in our writing.

Effective Email Writing

• Emphasis on Tone
• Formal vs Informal
• Effective Replies
• Escalations

Written Assignments

• Proper Outlining 
• Use of Topic Sentences
• Passive Vs Active Voice
• Client Hot Buttons
• Effective Layout

Instructor - Amy Spark